Field of Screams Terms and Conditions
Online Web Store Privacy and Refund Policy
What is the refund and cancellation policy?
All purchases are final, no refunds will be authorized. There are no cancellations once an order is placed. Online prices can change without notice, at any time.
What information do we collect? How do we use it?
When you execute a transaction we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your transaction request and to notify you of the transaction status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable.
Do we protect customer information?
When you place orders or access your account information, we offer the use of secure encryption algorithms to protect sensitive data. The encryption algorithms encrypt all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access, and we do not store any credit card data after your purchase is complete.
What about "Cookies"?
Will we disclose the information it collects to outside parties?
We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties. Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We are committed to protecting your privacy. We use the information we collect on the site to make your transaction request possible and to enhance your overall user experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties.
Field of Screams is authentic
Field of Screams LLC is not associated with anyone using a similar name to ours or anyone conducting a business that is similar to ours. When purchasing tickets on the website www.fieldofscreams.com you are purchasing tickets that are exclusively valid at our only location which is 191 College Ave Mountville, PA 17554 in Lancaster County, PA. We were the first ones to begin using the name Field of Screams back in 1993. Please do not be confused by other organizations that have chosen to use the same name. They have no affiliation to us and we will not issue refunds for any reason, including tickets purchased erroneously.